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Every organisation depends on information.

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Whether supporting day-to-day operations, meeting legislative obligations, responding to document discovery requests, or implementing Artificial Intelligence, the quality of your information determines the quality of your decisions.

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Information Threads Consulting was established to help organisations move beyond simply storing information. We help organisations understand, govern and use information as a strategic business asset.

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By combining practical information governance with emerging AI capability, we help organisations reduce operational, compliance and cyber risk, improve efficiency and build confidence in the information that powers their business.

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Why Information Threads Consulting?

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Information has traditionally been viewed as a compliance requirement.

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Today it is much more.

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Artificial Intelligence, automation, analytics and modern business systems all rely on information that is accurate, trusted and well managed.

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Without strong governance organisations face increasing operational, legal and cyber risks including:

• Poor business decisions

• Privacy and security breaches

• Cyber attacks targeting poorly governed information

• Loss of intellectual property and corporate knowledge

• Regulatory non-compliance

• Inefficient business processes

• Low confidence in AI-generated outcomes

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Information Threads Consulting helps organisations build the strong information foundations needed to support both today's operations and tomorrow's technology.

 

About Sue Burton

Information Threads Consulting was founded by Sue Burton, an Information Governance professional with more than 25 years of experience working across local government, higher education and regulated environments.

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Throughout her career Sue has helped organisations improve records management, information governance, compliance, business processes, policy development and staff capability.

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Recognising that Artificial Intelligence is changing how organisations create, manage and use information, Sue completed a Graduate Certificate in Applied Artificial Intelligence and is currently undertaking a Master of Business Administration (MBA).

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Her focus is bringing together traditional information management principles with practical AI governance to help organisations prepare for the future.

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Our Philosophy

Technology alone does not solve information problems.

Good governance begins with understanding:

• what information exists

• where it is stored

• who owns it

• who can access it

• how it is protected

• how long it should be retained

• how it supports business decisions

• how it will be used by Artificial Intelligence

 

Only then can organisations confidently adopt new technologies while maintaining compliance, protecting privacy, strengthening cyber resilience and reducing organisational risk.

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How We Help

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Information Threads Consulting provides practical support across:

• Information Governance

• Records Management

• AI Governance Readiness

• Policy and Procedure Development

• Business Process Documentation

• Information and Data Cleansing

• EDRMS Reviews and Optimization

• SharePoint and Information Architecture

• Staff Training and Awareness

• Privacy and Compliance

 

Our advice is practical, proportionate and designed to deliver lasting improvements rather than temporary fixes.

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Looking Forward

The future of information management extends well beyond records.

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As Artificial Intelligence becomes embedded in everyday business, organisations will increasingly rely on trusted information, strong governance and clear accountability.

Information Threads Consulting is committed to helping organisations build these foundations today so they are ready for tomorrow's challenges.

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